Consumer Advice

Jewellery is often an investment and, for many people, has a great sentimental value attached to the pieces. Therefore, it is important to take care of your jewellery to make sure they look their best for years to come. Whether you are trying to clean a diamond engagement ring, a cherished pearl necklace or a gold bracelet, follow our guide and take care of your jewellery with confidence.

General Care

A professional should regularly check jewellery for damage or wear. If you have any concerns about your jewellery condition, take it to your local member of the CAJ. They will take great pride in helping you keep yours looking as good as the day it was bought. Here are a few tips on some of the things you can do to keep it in great shape:

  • Take your jewellery off if you’re involved in any activity which could scratch, knock or damage it. If in any doubt, take it off and keep it safe.
  • Take it off when you go to bed.
  • Keep it well away from chemicals, especially chlorine. If it does come into contact with chemicals, rinse it in water immediately.
  • Bathe and apply any lotions or perfumes before you put your jewellery on. Organic gemstones like pearls and opals are particularly vulnerable to acids, even perspiration.
  • Store it separately, ideally in a soft-lined box or case, so that your favourite pieces don’t tangle, rub or scratch one another. Pearls in particular should be kept separately as they are easily scratched by hard gemstones.
  • Make sure chains and necklaces are fastened when storing to avoid tangling.
  • Remove jewellery while cooking, cleaning and washing up.
  • When storing jewellery, please keep it away from sunlight, excessive heat or damp conditions.

We're Here to Help

Your questions, complaints, and feedback are invaluable to us. Please use the form below to get in touch, or reach out directly using our contact details provided. Let’s connect and make your experience with us even better.

Contact details

Scroll to Top